Delivery Model
Albion PC care is one stop Home, Personal and Business PC service and support organization
- Albion services are delivered under e- delivery through internet
- Customer needs to have a live system, running without a hardware failure or OS failure
- Customer needs to stay connected with Internet to accept services
- Customer should allow albionrims services to be applied on its device for remote sessions
- Customer needs to understand completely that all log in session on remote are secured and recorded for future references
- Tech expert would be sharing details on application usage and educating the customer on services
- Customer can reach us 24X7 for all tech issues and can expect satisfaction always
Support Model
Albion PC care is one stop Home, Personal and Business PC service and support organization
- Albion Support works in global architecture
- Currently Supporting -PC, Smartphone, Tablet, Routers, Switch, Firewall, Servers, IPTV, IP phones and many more
- State of the art offerings on backup, Apps support and management software
- The Global support center is structured for customer centric troubleshooting and support
- Cisco, Microsoft, Oracle certified engineers round the clock 24X7 to support customer
- ITIL certified and ISO 27001 certified metrics driven process
- Completely secure and agile support mechanism
- Customer information and session secured and encrypted
- Automation management and Device management applied
- Automatic backup, Apps support available
